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Circulation Policies

Circulation Policies

To check out materials from Auburn University Libraries, you must present an active TigerCard in-person, read the circulation policies and procedures, sign the user circulation agreement, and abide by the regulations set forth in the Tiger Cub.  You are responsible for all library materials checked out with your TigerCard.  Overdue and recall notices are either e-mailed or mailed to the address you provided the library.  The library is not responsible for any unread e-mail or undeliverable mail. 

TigerCards for undergraduate students, graduate students, and special borrowers are not transferable.  Conversely, TigerCards for active or retired faculty, active AU staff, and active Non-AU staff are transferable.

A lost TigerCard must be reported immediately to the TigerCard Center and the Circulation Office.  You must notify the Registrar's Office of any address change.  

University faculty and staff must clear all library obligations before terminating university employment.  

 


Circulation Privileges by Patron Group

Active Faculty & Staff, Retired Faculty & Staff, Non-AU Staff*, & Graduate Students

Item limit:  100
Loan periods:  90 days for regular checkouts
                        1 day for bound journal checkouts
Renewal limit:  3 times prior to the due date
Overdue fines/fees:  journals, recalled items, reserve items, headphones, wireless computers, power cords, special permission checkouts
Database access:  yes
Document delivery privileges:  yes

Undergraduate Students

Item limit:  50
Loan periods:  28 days for regular checkouts
                         ineligible for journal checkouts
Renewal limit:  3 times prior to the due date
Overdue fines/fees:  journals, recalled items, reserve items, headphones, wireless computers, power cords, special permission checkouts
Database access:  yes
Document delivery privileges:  yes

Special Borrowers

Item limit:  10
Loan periods:  28 days for regular checkouts
                       Ineligible for journal checkouts
Renewal limit:  1 time provided there are not any overdue items and it is prior to the due date
Overdue fines/fees:  Daily fines are charged on all overdue items.  These patrons are blocked when any fines are accrued.
Database access:  no
Document delivery privileges:  no

Corporate Users

Item limit:  20
Loan periods:  28 days for regular checkouts
                       Ineligible for journal checkouts
Renewal limit:  1 time prior to the due date
Overdue fines/fees:  Daily fines are charged on all overdue items.  These patrons are blocked when any fines are accrued.
Database access:  no
Document delivery privileges:  no


* Non-AU staff must have a responsibility form submitted by their department on file in the circulation office in order to activate or renew their TigerCard.


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Fines and Fees

Auburn University active faculty, retired faculty, active staff, active Non-AU employees, and  currently enrolled undergraduate and graduate students do not pay overdue fines on materials checked out on regular (28 and 90 day) loan periods. However, all patrons pay overdue fines on journals, wireless computers, power bars for the wireless computers, recalled items, reserve materials, headphones, and materials checked out with special permission.  The patrons listed above are blocked when they have accrued $100 in fines.  Fines and fees for undergraduate and graduate students are transferred to the student's bursar bill when fines reach $7.

Special Borrowers are charged fines on all overdue items.  Special Borrowers are blocked from all transactions including renewals if they have any overdue items.  They must bring in the overdue items and pay overdue fines before the blocks are removed.


Overdue Fine Rates

Items Fines
Headphones 25¢ per hour
Journals $1 per day
Recalled items $1 per day
Reserve items (2-hour) 25¢ per minute
Reserve items (4-hour) 25¢ per hour
Reserve items (1-day) 50¢ per day
Reserve items (3-day) 50¢ per day
Reserve items (7-day) 50¢ per day
Wireless computers 10c per minute
Power cord for wireless computers 10¢ per minute
Special Borrower checkouts 25¢ per day
Special permission items 50¢ per day


Materials which are 35 days past the due date are considered lost by the library and are placed into a new status called "lost-system applied".  Once they are in "lost-system applied", all patrons are charged a replacement cost for the item and a $15 non-refundable processing fee for each lost item.  Active faculty, retired faculty, active staff, Non-AU staff, and students are blocked from all circulation privileges when fines/fees reach $100.  Special Borrowers are blocked from checking out and renewing items when they accrue any fines or fees.

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Library Appeals

Depending upon which library the item was checked out at, you should discuss disputed overdue fines and fees during regular business hours with the Head of Circulation (RBD), the Head of the Library for Architecture, Design and Construction (LADC), or the Head of the Cary Veterinary Medical Library.  If the matter is not resolved with the appropriate head of the library, you may request that the Library Appeals Committee (LAC) consider your dispute. You must send a written appeal to the committee chair within fifteen days of the final discussion with the appropriate unit head as noted above.  Information concerning the appeals process can be obtained from the 1st floor circulation desk at the RBD Library and the branch libraries.

Because of the conflicting schedules of the Library Appeals Committee and the Bursar's Office, you may be required to pay the disputed charges.  If the LAC decides in your favor, then you will receive a refund.  The decision of the Library Appeals Committee is final. The committee chairperson will send you written notification of the committee's decision.

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Document Delivery Privileges

Document Delivery is only available to Auburn University active faculty, retired faculty, active staff, and currently enrolled students.  Information on Document Delivery can be found at http://www.lib.auburn.edu/newill.html.

Patrons who are not affiliated with Auburn University should use another library where they are active or contact InfoQuest, the Libraries' non-profit fee-based service, at (334) 844-1786.

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Circulation Procedures

Accessing Your Library Record

To access your library record:

Go to AubieCat.

Click on "Your Library Record" at the bottom right of the screen.

At the bottom of the page, you will need to type your 12-digit patron barcode in the "Patron Barcode" box and your last name in the "Last Name" box.  Follow the instructions at the top of the page to identify what your patron barcode is.  Your patron information should appear.

Once you are logged in, you will see your library record.  You can view your charged items, requested information such as recalls placed, and fines and fees you may have accrued.  It is important for all patrons to periodically view their library record.  The library is not responsible for undeliverable or unread notices that are mailed or e-mailed.

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Renewals

You can renew items online or by presenting each item to the circulation desk.  Special Borrowers and Corporate Users are allowed one online renewal provided they have not exceeded their checkout limit.  All other patrons are allowed three online renewals.  You cannot renew online if you have exceeded your item limit, if someone has placed a recall on one of your items, or if you have reached the maximum fine limit for your patron group.  Bound journals, 3-day reserves, and 7-day reserves cannot be renewed and can only be checked out again after 1 day.

To renew items online:

Go to AubieCat.

Click on "Your Library Record" at the bottom of the page.

At the bottom of the page, you will need to type your 12-digit patron barcode in the "Patron Barcode" box and your last name in the "Last Name" box.  Follow the instructions at the top of the page to identify what your patron barcode is.  Your patron information should appear.

You should see renewal boxes to the left of each item.  When you see renewal boxes, click on the renewal box for each item you want to renew.

Click the "Renew Items" box at the bottom of the list.

Check the box to the right of each item to verify the renewal status.  For each book that is renewed, a new due date is shown under the "Renewal Status" box beside each item that has been renewed.

If "Not Renewed" displays or there are no renewal boxes displayed, then you must bring the item to the branch where you originally checked out the item.  Your items have not been renewed.  Items that do not show as renewed or do not have renewal boxes displayed may either be recalled or you may have reached the maximum number of renewals allowed for your patron group.  Special Borrowers cannot renew any materials if they have any overdue or lost item fines or fees.

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Recalls

Undergraduate students, graduate students, active and retired faculty, and staff may place a recall on an item.  You can only place a recall on an item if it is currently checked out by another patron.  The patron who currently has the item has up to 14 days to return it once you place a recall request.  Special Borrowers and Corporate Users cannot recall itemsJournals cannot be recalled.  Recall fines are $1.00 per day with no accrual limit.

To recall items online:

Search for the record you want to recall in AubieCat.  

Click on the item title that you want to recall.  With the item record on the screen, click on the "Place Request" tab at the top of the screen.

Follow the instructions on the screen and "enter your twelve digit barcode number" and "last name" in the appropriate boxes.

Click on the "Login" button.

Click "OK" when "Recall" appears in the drop down box.

"The Request Type: Recall" screen will appear.  Check that the item matches what you intend to recall.

Enter your 12-digit barcode number in the "Patron Barcode" space on the fifth line.  

In the "Comments" section, type your full name, your contact information, and any other information that you would like to include.

The default number of days in the "Not Needed After" section is 30 days.  However, you may alter the number of days.  Since the patron who currently has the recalled item is able to keep it 14 days after the request is placed, you should not shorten the due date below 20 days.

Click on the "Submit Request" button.  If the recall has been placed successfully, you will see a screen saying "your patron initiated request was successful".  If you do not see that message, then your request has not

After completing this process, a recall notice indicating the new due date is e-mailed or mailed the next business day to the patron who currently has the book checked out.  Once the item is returned, an item available notice indicating the name of the item being held will be e-mailed or mailed to the patron who has placed the recall.  Items are shelved at the 1st floor circulation desk under the requestor's name.

All undergraduate and graduate students must present their own ID with the same name the item is being held under in order to check out any recalled items.  Faculty and staff may send another patron with their faculty/staff ID in order to check out any recalled items.  Unless recalled, items will have a regular 28 or 90 day checkout.


IDM Request Access Form (Affiliates and TES Only)

https://sites.auburn.edu/admin/oit/idm/Pages/AccessRequest.aspx